Top Support Solutions for Windows 8 or 8.1

1. Solutions related to installing Windows updates or hotfixes:

• Repair a Windows Image
• Fixing component store corruption in Windows 8 and Windows
• Troubleshoot problems with installing updates
• How do I reset Windows Update components?
• "Failure configuring Windows updates. Reverting changes. Do not turn off your computer" error when you try to install Windows updates
• Error 0x800B0100 when you try to install Windows Updates or Microsoft Updates
• Windows Update freezes when you install updates in Windows 8, Windows 7, or Windows Vista
• Temporary connection-related errors may occur when you use Windows Update or Microsoft Update
• Error 0x80070424 occurs when you use Windows Update, Microsoft Update, or Windows Firewall
• Error Code 0x80073712 occurs in Windows Update or Microsoft Update
• Error 0x80070005 in Windows Update when you try to install updates
• How to fix errors found in the CheckSUR.log
• Windows Update error 0x800b0100
• How to enable .NET Framework 3.5 on Windows 8 in Offline Mode
• Installing the .NET Framework 3.5 on Windows 8 or 8.1
• FAQ - Microsoft Windows Help

2. Solutions related to installing or upgrading Windows:

• Windows 8.1 or Windows RT 8.1 upgrade information is not displayed as expected in Windows Store
• Duplicate files in a symbolic link folder after you upgrade from Windows 8 to Windows 8.1
• Upgrading from Windows 7 to Windows 8 fails when the Intel Smart Response Technology is enabled
• A Windows 8 installation may not start if you use a DVD that was burned from a Microsoft Store download (ISO image)
• Upgrade to Windows 8.1 fails, and the system is rolled back to its previous state
• Windows 8 upgrade process fails on a computer has a large volume without a drive letter

3. Solutions related to wireless networking and 802.1X authentication:

• Windows 8 may not be able to connect to some Cisco routers
• Wireless devices are disabled after you turn off Airplane Mode in Windows 8.1 or Windows 8
• How to change a specific Wi-Fi settings in Windows 8
• How to enable persistent tracing for a wireless LAN in Windows

4. Solutions related to routing Windows V3Windows Security TechnologiesBitLocker:

• A Windows 8-based client computer does not use the BitLocker Network Unlock feature
• Stop error when you defragment a Bitlocker-encrypted drive on a Windows 8 or Windows Server 2012-based computer
• Windows RT, Windows 8, and Windows Server 2012 update rollup: October 2013
• How to enable BitLocker device encryption on Windows 8 RT
• Win8: Security: Device wipe and device lock behavior across operating system versions and devices
• BitLocker: Use BitLocker Recovery Password Viewer
• Use BitLocker Drive Encryption Tools to manage BitLocker
• BitLocker Basic Deployment
• BitLocker Frequently Asked Questions (FAQ)
• What are the BitLocker hardware and software requirements?
• BitLocker: How to enable Network Unlock
• BitLocker Recovery Guide

5. Solutions related to “Cannot activate Windows’:

• Windows activation fails and may generate error code 0x8004FE33
• Error 0x8007232b or 0x8007007B occurs when you try to activate Windows
• Why can't I activate Windows?
• "The specified database is not a valid VAMT database" error message when you try to create a database by using VAMT 3.0 on a Windows 8 or Windows Server 2012-based computer

6. Solutions related to networking or file sharing technologies

• Windows Firewall with Advanced Security Overview
• Windows Server Troubleshooting: "The RPC server is unavailable"
• RPC Endpoint Mapper in a network trace
• Create Inbound Rules to Support RPC on Windows 8, Windows 7, Windows Vista, Windows Server 2012, Windows Server 2008, or Windows Server 2008 R2

7. Solutions related to Sysprep

• Unsupported Sysprep scenarios
• An error message occurs when you run "Sysprep /generalize" in Windows Vista or Windows 7: "A fatal error occurred while trying to Sysprep the machine"
• Summary of the limitations of the System Preparation tool
• Sysprep, SkipRearm, and Image Build Best Practices

8. Solutions related to Inbox apps such as Mail, Calendar, People, Photos, Messaging, and News

• Supporting Windows 8 Mail in your organization - Exchange Team Blog
• Using authenticated proxy servers together with Windows 8

9. Solutions related to Bugchecks, Stop errors, and unexpected restarts:

• Windows Memory Dump Collector
• Bug Check Code Reference (Windows Debuggers)
• USB devices stop working in Windows 8 or Windows Server 2012
• "0x0000007f" Stop error when you move the mouse pointer over nested windows in Windows 8 or Windows Server 2012
• Stop error when you insert a disc in Windows 8
• "0x0000009F" Stop error when a website turns on a webcam in Windows 8
• "0x000000C4" Stop error after you restart a Windows 7-based, Windows 8-based, Windows Server 2008 R2-based or Windows Server 2012-based computer that has the Driver Verifier tool enabled
• Window 8 may stop responding (hang) when multiple abort commands are sent to an embedded storage device
• Changing the ATA Drive setting in System Bios causes reboot loop on Windows 8
• A Bluetooth mouse or keyboard fails to reconnect after being left idle

10. Solutions related to Driver management

• Code 31 error in Device Manager for WAN Miniport (Network monitor) device in Windows 8 or Windows Server 2012
• Power Management for Network Devices in Windows 7

原文出处：http://blogs.technet.com/b/topsupportsolutions/archive/2014/08/11/top-support-solutions-for-windows-8-or-8-1.aspx